Customer Care Program Engineer, Expert

Pacific Gas & Electric Company
Closing Date: 
Wed, 10/25/2017


Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation

(NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States.

And we deliver some of the nation’s cleanest energy to our customers in Northern and Central

California. For PG&E, “Together, Building a Better California” is not just a slogan. It’s the very core

of our mission and the scale by which we measure our success. We know that the nearly 16

million people who do business with our company count on our more than 24,000 employees for

far more than the delivery of utility services. They, along with every citizen of the state we call

home, also expect PG&E to help improve their quality of life, the economic vitality of their

communities, and the prospect for a better future fueled by clean, safe, reliable and affordable


Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity

employer that actively pursues and hires a diverse workforce. All qualified applicants will receive

consideration for employment without regard to race, color, national origin, ancestry, sex, age,

religion, physical or mental disability status, medical condition, protected veteran status, marital

status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic

information or any other factor that is not related to the job.

Department Overview

PG&E’s Customer Energy Solutions department (CES) is responsible for designing, implementing

and administering customer demand side management programs including, energy efficiency,

distributed generation, demand response, and rate programs that help PG&E customers in

Northern and Central California manage the energy use of their homes and businesses. PG&E's

Energy Efficiency Portfolio Management organization performs all activities that encompass

managing the key regulatory programs related to customer segments. This is your opportunity to

join a dynamic team of energy professionals focused on delivering cost saving and carbon

reducing energy efficiency programs..

Position Summary

The Codes and Standards Program team is seeking a program engineer to support building codes

advocacy. Day-to-day work will entail collaboration with the advocacy lead, developing work plans,

managing consultants who conduct research and analysis, and reviewing deliverables. The role

requires a dedicated, long term commitment to energy efficiency to establish new codes and

standards; however, success includes the satisfaction of achieving significant carbon reductions in

support of a more sustainable environment.

As part of the Portfolio Management group, the program engineer will coordinate with EE incentive

programs and other internal lines of business: demand response, distributed generation, EE

products and engineering. External coordination will include other Investor Owned Utilities, the

California Energy Commission (CEC), and state and national building code and appliance

standards advocates.

This position requires travel at least 30% of the time.


Minimum Qualifications


- BS in engineering or equivalent experience

- Professional Engineering license

- Minimum 6 years of utility and/or energy efficiency experience

- Must possess a valid California driver’s license or ability to obtain by first day of employment

Desired Qualifications


- Master’s Degree in engineering or equivalent

- Subject matter expertise in HVAC design and engineering economic analysis

- In-depth knowledge of California’s Building Energy Efficiency Standards (Title 24, Part 6) and the

update cycle- Building energy efficiency consulting experience

- Experience with ASHRAE 90.1, including the update process

- Principal author of peer-reviewed papers on energy efficiency

- Interest in energy efficiency as a long-term career choice

- Familiarity with California’s Appliance Standards (Title 20), CAL Green (Title 24, Part 11), and

other sustainable building codes and standards

- Demonstrated ability to concurrently plan and implement multiple complex projects

- Contract development and procurement experience

- Excellent written and public speaking skills


• Support the advocacy lead for building codes by proactively leading engineering research and

analysis and by supporting other aspects of advocacy: stakeholder meetings, communication, etc.

• Know and understand existing Title 24 building codes, and relationships to other key regulations,

ratings, incentive programs, etc.

• Understand the design and operation of residential and commercial building systems well enough

to postulate new regulations, guide the development of work plans and research, guide

engineering and economic assumptions and analyses

• Review proposals, verify accuracy, and clearly communicate the technical rationale behind

decisions to various types of audiences.

Employment Type: Management

Schedule: Full-time


City: San Francisco

Zip Code: 94105


Apply at and enter 54217583 in the keyword field.