Niagara Mohawk Power Corporation (NMPC) has joined the increasing number of utilities that are
providing weatherization programs for their low-income customers. In order to determine the most
effective elements to include in its system-wide program, NMPC asked the Alliance to Save Energy to
design and evaluate a comprehensive low-income energy management pilot program, the Power
Partnerships Pilot.

The Pilot targeted customers who were not only low-income but also payment-troubled. It provided not
only weatherization and electric demand-side management (DSM) measures but also energy education, a
money management exercise and an affordable payment plan. This report describes the energy savings,
improvements in payment patterns, and cost effectiveness of three different treatments: weatherization,
weatherization plus education and an affordable payment plan, and weatherization plus education, an
affordable payment plan and a feedback device.. These results were also compared to a no-treatment
control group.