Reaching More Residents: Opportunities for Increasing Participation in Multifamily Energy Efficiency Programs

Research Report U1603


Lauren Ross, Michael Jarrett, and Dan York


The multifamily sector can be hard to reach when it comes to energy efficiency programs. Besides being diverse and complex, the sector presents a unique set of challenges to efficiency investments. The result is that multifamily customers are often underserved by energy efficiency programs. Drawing on data requests and interviews with program administrators, this report summarizes the challenges to program participation and identifies best practices that programs can use to reach and retain large numbers of multifamily participants.