Lessons Learned: A Review of Utility Experience with Conservation and Load Management Programs for Commercial and Industrial Consumers

Utility experience with conservation and load management programs for commercial and industrial customers is examined in this study. The analysis focuses on program achieving high participation rates and high electricity savings while remaining cost-effective. Conclusions and implications for New York utilities are also presented. Prepared for the New York State Energy Research and Development Authority (NY residents may request it from NYSERDA).

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Utility Business Models