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Research Report

Electricity Rates that Keep Bills Down after Electrification of Home Heating

March 11, 2025
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Key findings

  • In terms of rate design, the best way to encourage heat pump adoption for home heating and keep energy bills down is to offer a heat pump–specific electricity rate. Pairing heat pump installation with energy efficiency envelope upgrades further decreases ongoing electricity bills. These types of rates simplify decision making for customers. 

  • A winter electricity discount is a key rate structure change for ensuring energy bills do not increase in cold climates, which is where (in the United States) the economics of heat pumps are most challenged. Time-of-use and demand-based rate plans can also help reduce ongoing costs for heat pump users. Conversely, flat-rate plans increase costs for heat pump users.

  • Nonfinancial barriers also prevent home electrification. Utilities work with contractors to improve knowledge and awareness. They can also provide tools and services that simplify the process of home electrification (e.g., bill calculators and visualizations alongside a recommended new rate when beneficial) and engender trust with consumers (e.g., through transparent communication). These and other behavioral strategies can increase residential electrification and satisfaction of consumers who have electrified.

  • As a long-term investment strategy, electricity should be made as affordable as possible for consumers, as doing so enables electrification and the switch away from fossil fuels. State and federal investments in transmission and distribution will make electricity, and thus electrification, more affordable relative to natural gas across the United States. This affordability will compound with an anticipated long-term change to natural gas prices (bringing them more in line with electricity prices), a trend that can be accelerated with the implementation of clean heat standards or putting a price on carbon.   

Electricity rates that keep bills down after home heating electrification with heat pumps

Electrification is the process of replacing fossil fuel–based technologies or systems with electric equivalents. With the U.S. electricity grid currently supplied by 40% zero-carbon sources and this percentage increasing, electrification is a key part of greenhouse gas emissions reductions and climate change mitigation. However, households are unlikely to electrify their homes if their energy bills will increase (or if they believe their energy bills will increase). In this report, we focus on post-electrification energy bills, but upfront costs are also an important barrier to electrification that should be addressed.

In cold climates, once a home is electrified, its biggest electricity use in the home is space heating. We simulate energy bills in four regions of cold-climate U.S. states (using actual utility rates in those regions) under different home heating electrification scenarios and provide recommendations for policies and programs in those states to mitigate potential cost increases. The four states are among the most expensive in the United States for electrification and differ from most of the United States, where electrification is generally cost effective. We examine energy efficiency, electricity rates, fossil fuel rates, and novel financial strategies as potential solutions to mitigate energy bill increases. To encourage adoption, we suggest how to roll out solutions with the help of behavioral science principles.

Heat pumps often reduce energy bills for natural gas users; always for oil and propane users

In our simulations of annual energy bills in four cold-climate states, customers who were previously using fuel oil or propane for space heating saw, on average, noticeably lower bills when installing an efficient cold-climate heat pump. Although this finding is based on our simulations of four states, given similarities in rates and contexts, it likely applies to fuel oil and propane users across all or most cold-climate U.S. states (17% of fossil fuel–heated homes in these states). However, in three states we examined with very high electricity prices relative to natural gas prices, the average gas household saw energy bills increase after home heating electrification. We examined how rate structure changes and efficiency improvements could help keep energy bills down in these states.

In particular, we simulated energy bills of single detached residential buildings in regions of Maine, Minnesota, Colorado, and Connecticut, before and after electrification of home heating with efficient cold-climate heat pumps (using actual utility rates in those regions as a base). We examined how bills might change in these states if energy efficiency envelope and appliance upgrades were included with electrification and if the home were on various electricity rate plans.

Ensuring electrification does not increase energy bills  

In any cold-climate U.S. state, the ongoing bills are lowest with cold-climate heat pumps when heat pump adoption is accompanied by energy efficiency home envelope improvements and a favorable electricity rate plan. Heat pump–specific rate plans are best for incentivizing heat pump adoption, with winter discounts being a potentially important facet of those plans. These rates are generally based on the cost of service for heat pump customers, without subsidizing other customer classes. Given homes with heat pumps use more electricity, particularly during off-peak periods, the cost of servicing these homes is different, as more of their use is during periods of lower grid strain. In absence of these types of rates (e.g., in places where technology-focused rates are not an option), time-of-use rates, demand-based rates, and simpler winter discount rates also favor heat pump adoption. In nearly all cases, these rates are revenue neutral for the utility’s current customer base; however, they also have the added benefit of attracting new customers and increasing the customer base (thus increasing overall revenues and helping to offset any potential revenue losses when rates are not revenue neutral).

The various potential solutions can be seen in our state-specific analyses. For all the utility rate options we analyzed in Maine (available to over three-quarters of residential customers), ongoing bills do not increase after electrification of home heating with an efficient cold-climate heat pump. This is because the difference between the costs of electricity and gas are large, but not too large to overcome with the more efficient heating technology. Electrification will increase energy costs slightly in a few months of the year but, overall, annual total energy bills will remain about the same. Adding envelope improvements and using the heat pump–specific rate plan decreases costs. 

In Minnesota, the ratio between electricity and gas costs is larger than in Maine and, thus, the economics are more challenging for electrification. However, the utility we examined (serving approximately half of residential customers) offers a 35% winter discount for electricity (available to all electrically heated homes served by that utility) and a slightly lower electricity-gas price ratio than the rest of the state. In this case, electrification of home heating is estimated to reduce costs in every month of the year, especially if energy efficiency upgrades are also included.

In Colorado, the winter discount of the utility we examined (serving just over half of residential customers) is much smaller (~10%), so switching from natural gas to an efficient cold-climate heat pump would, on average, increase annual energy bills for single family homes. The utility’s time-of-use rate would help reduce costs, but the best rates to ensure bills do not increase for these customers would be a winter discount similar to Minnesota’s (35%).

In Connecticut, the fuel oil and propane customers (representing a combined 45% of all residential buildings in the simulation set) can save money through electrification, but the ratio of electricity to gas price is so high that even a winter discount rate equivalent to Minnesota’s, along with efficiency upgrades, would still be insufficient to fully make up the difference in costs. Here, as in other states where electricity is much more expensive than gas, the state should consider deep public investment (not ratepayer-funded) in making electric power more affordable to its residents. This could include taking on some costs of grid maintenance and upgrades, putting a price on carbon, or implementing clean heat standards that place performance requirements on all heating market actors. Fortunately, this type of electricity-gas price ratio is rare  and gas prices are expected to naturally increase in the coming years relative to electricity.

Behavioral strategies supporting residential electrification

Despite energy bills staying the same or going down after electrification, nonfinancial barriers may still pose a challenge to electrification. Behavioral strategies can be used to enhance the energy savings messaging. The biggest barrier to electrification of home heating is a lack of awareness: awareness of heat pumps as an option for fossil fuel–heated homes and awareness that electric home heating could occur without increasing bills. To increase awareness, a traditional marketing and outreach campaign could be helpful. Providing the information through traditional media, social media, mailers, bill inserts, or in-person events is effective for educating customers.

HVAC contractors can also be a key barrier to heat pump adoption. Contractors have misperceptions about the efficiency and costs of heat pumps: They see them as complex, and they believe the installation would be complicated and difficult. They feel pressured to complete jobs quickly and thus avoid lengthy discussions or challenging installations. Embedding more in-depth heat pump information in HVAC training courses, providing incentives to contractors, encouraging effective discussions with homeowners, and supporting a shift from getting jobs done quickly to maximizing homeowners’ long-term satisfaction can help with electrification initiatives.

Changing default rate plans for customers who electrify can be an effective strategy, but it must be done carefully, with great transparency and with repeated communication and outreach so as not to erode trust. Engendering trust with utilities offering electrification packages is critical to encouraging uptake. Trust is facilitated with transparent communications and community engagement that may take the form of working with local community-based organizations (e.g., housing counselors, neighborhood groups, local community leaders, or religious and cultural groups).

Recommendations

Electric Utilities and State Regulators: Provide electricity rates that favor heat pumps while still adhering to cost of service principles. Heat pump–specific rates are best for encouraging heat pump adoption. Winter discounts are critical and time-of-use rates or demand-based rates can also benefit electrification of home heating.

Federal and State Policymakers: Consider providing some public (non-ratepayer) investment in electricity distribution and transmission, put a price on carbon, and/or implement clean heat standards. 

Program Administrators and Implementers: Use behavioral strategies to encourage electrification and shift consumption patterns. Raise awareness of heat pump electrification as an option for home heating and show how costs compare to other options. Work with contractors to dispel myths, provide training, and empower discussions about electric heating with customers.

Research Report

Suggested Citation
Sussman, Reuven, Paul Mooney, Grace Lewallen, and Matt Malinowski. 2025. Electricity Rates That Keep Bills Down after Electrification of Home Heating. Washington, DC: ACEEE. www.aceee.org/research-report/b2502.

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Homes and Multifamily Buildings Energy Efficiency Strategies and Upgrades Energy Efficiency and Climate Change
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